Contact Us

Ways to contact us:

Customer Support Email: support@customizepet.com

Customer Support TEL: +852 5605 4583

Address: NOS.721-725 Nathan Road, MongKok, Kowloon, Hong Kong

New York Time 7 PM - 9 AM

San Francisco Time 4 PM - 6 AM

Oslo Time 1 AM - 3 PM

We have customer care available to take your questions by call +852 5605 4583. Our formal working hour is Monday to Friday: 8:30AM - 12:00AM and 1:30PM - 6:00PM (UTC+8), but phones also will be attended during the above mentioned time by Customize Pet staff.