Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet
Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet
Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet
Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet
Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet
Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow - Customize Pet

Custom Pet Photo Car Seat Headrest Pillow, Neck Rest Bone-Shaped Pillow

Regular price $69.95
/
Shipping calculated at checkout.

Pillowcase + pillow core, digital printing, 28cm*18cm

The inner filling is memory PP cotton, which can be restored to its original shape within 3s after being deformed under compression. Help relieve neck pain and improve blood circulation.

Fit the neck and maintain the physiological curvature of the neck. Suitable for car seats, office chairs, home sofas, etc.

Metal invisible zipper, looks more beautiful, elastic elastic band, elastic feet, long use time
Antistatic, no ball, natural and environmentally friendly, moisture wicking, good breathability, comfortable and skin-friendly.

If you followed our photo guidelines, then yes your photo is very likely good enough to use.

  • Make sure the photo is taken in good lighting (outdoor daylight is best)
  • Try to take the photo at eye level with your pet
  • They don't need to be looking at the camera
  • Try to get a close up so we can see your pet's unique features
  • Take a photo of your pet without any other animals in the shot, one pet per photo
  • Make sure the photo is not blurry
  • Make sure no features (e.g. ears!) are out of frame - we can't add them if they aren't in the original photo
  • Ensure that the fur color in the photo is not affected by bad lighting. If the fur in the photo is not accurate to real life, the fur in the design won't be either

Upload better photos, get better products.
When taking pictures of pets, please follow these steps! If you can’t follow the steps correctly, don’t worry! We have an enthusiastic team responsible for checking all orders and photos received. If your photos do not meet our standards, we will let you know and assist you in choosing a more suitable photo! You can send your pet photos to support@customizepet.com also.

 

Which countries Customize Pet provides shipping service?

 

Customize Pet, currently provides all items & all orders to almost all countries, including United States, Canada, United Kingdom, Australia, Ireland, Norway, Germany, Netherlands, France, Spain, Denmark, Sweden, Finland, Italy, Switzerland, Belgium, Luxembourg, China (including Hong Kong and Taiwan ), Japan, South Korea, Australia, New Zealand and Mexico. Please note that Jordan, India and United Arab Emirates are not included. If other countries customer want to purchase from Customize Pet, please send an Email to us at first and we will offer you the accurate quote with shipping cost, for that Customize Pet ships to customers worldwide.

 

How much for the shipping fees?

1.Standard Shipping

Free Standard Shipping: Free Shipping, For the order value over USD79.

 

Standard Shipping: Shipping fee as USD6.99, For the order value less than USD78.99

 

2.Express Shipping

Not available during this period for reason of COVID-19.

 

How long will the shipment take?

Generally it takes 7~20 working days for your order to arrive unless otherwise stated.

COUNTRY

Shipping Time

United States, Canada

7-15 business days

United Kingdom, Ireland

9-15 business days

Australia, New Zealand

9-15 business days

All Other Countries

12-26 business days

 

COVID-19 situation: During the current crisis, all orders may take longer to arrive, estimate it will take 7-14days longer than above.

 

Do I need to pay the tax or import duty?

Information below is for reference only, and Customize Pet takes no responsibility for the information provided.

 

General Custom Duty and VAT Information

United States

Single Order<800 USD, No Custom Duty & No Sales Tax

European Union Countries

Single Order<22 Euro, No Custom Duty & VAT

 150 Euro<Single Order<22 Euro, Only VAT Required

Single Order>150 Euro, VAT Required, Custom Duty Required if Applicable

United Kingdom

Single Order<18 GBP, No Custom Duty & VAT

Canada

Single Order (Goods Value, International Shipping Cost Needs to Be Removed)<20 CAD

 No Custom Duty & VAT

Japan

Single Order<16,666 JPY, No Custom Duty & VAT

Mexico

Single Order<50 USD, No Custom Duty & VAT

Australia

Single Order<1000 AUD, No Custom Duty & VAT

New Zealand

Single Order<800 NZD, No Custom Duty & VAT

Norway

Single Order<350 NOK, No Custom Duty & VAT

 

If there are any further questions, please Email to support@customizepet.com.

 

Customize Pet accepts returns/exchanges of unworn merchandise within 60 days of placing the order. we would like our customers to be delighted with our appears, and if you're not satisfied, for any reason, you could returns/exchanges the item within 60 days from placing the order.
Returns and exchanges must be postmarked within seven days of approval.

RETURNS

1. RETURN REQUIREMENTS
Returns must be received in original condition as defined below:
- Keep the original package.
-The product has no obvious traces of use.
-All parts related to the products sent out are available.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 60 days after delivery.
Item(s) that do not meet the Return Requirements cannot be accepted by our Returns Team and will be returned to you.
If you are unsure whether you are eligible for a return please contact us on support@customizepet.com or +44 770 738 9168

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

 

2.RETURN PROCESSING

STEP 1: To return your unwanted item(s), please send an email to us via support@customizepet.com include order number and product name.

STEP 2: Return your item(s) not yet used.

STEP 3: Please contact our Customer service at email to get the return address.

 

3.RETURNS COST

The cost of returning the item(s) to us is your responsibility and the original shipping costs are not refundable.

Items with free delivery will be refunded at a discounted rate for the delivery costs incurred to send the item(s) to you.

 

If the package you received is incorrect or damaged due to our or logistics company's responsibility, please contact us support@customizepet.com in advance and provide relevant proof so that we can refund or resend it to you. If the proof you provide has been reviewed by us, the cost of reissue will be borne by us and you will not have to pay any additional fee.

Please make sure your return or exchange has been approved before returning your items, or it may be sent back to you.

 

4.WHEN WILL I GET MY REFUND?

Returns can take up to 21 working days to get back to us. You will receive an email to confirm we have processed your return.

Any funds due should appear on your bank statement within 2-10 working days (Please note that refund times are dictated by the card issuers and are outside our control)

Refunds will be credited to your original method of payment only. And we will send the refund notice to you by email while we issued it.

Depending on where you reside, the time it's going to deem your exchanged product to succeed in you, may vary.

 

5.Exceptions

Please note that product has been used, damaged due to your reasons, missing parts cannot be refunded.

 

Gift cards aren't returnable.

Items on Clearance, Liquidation aren't returnab.

 

CANCELLATIONS

Please contact us with in 24hours if you want to cancel the order. Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. Otherwise, you will have to wait for your item to arrive before you can return it to us.

 

ORDER INFORMATION CHANGE

If you want to change the order information (such as size, image, details, text), please contact us within 24 hours after placing the order, and we will make the change for you as soon as possible for free.

The shipping address can be changed before shipping, and we can not do any change once shipping out.

 

EXCHANGES

 

Exchanges are for the same item of a different size. Exchanging items of different product, designs, or prices are not allowed.

Faulty, Defective, or Wrong Items

In the unlikely event you have received a faulty or defective item, please contact us immediately with the following information:

  • Your order number
  • Which item is damaged
  • A description
  • Photographic evidence

 

Unless proof of damage has been verified by a member of the support team, we cannot action a refund, or exchange. Items that are damaged due to use or normal wear and tear may be denied a refund.

Please do not return any damaged goods unless advised by a member of our support team.

 

If you have received a different item than what you've ordered. Please email support@customizepet.com

 

If you have any doubt about above policy, here is the ways to contact us:

Customer Support Email:support@customizepet.com

 

Customer Support TEL: +44 770 738 9168

 

Customer Service Hours:

Beijing time Monday to Friday: 8:30AM - 12:00AM and 1:30PM - 6:00PM (UTC+8)

New York Time 7 PM - 9 AM

San Francisco Time 4 PM - 6 AM

Oslo Time 1 AM - 3 PM

 

We have customer care available to take your questions by call +44 770 738 9168. Our formal working hour is Beijing time Monday to Friday: 8:30AM - 12:00AM and 1:30PM - 6:00PM (UTC+8), but phones also will be attended during the above mentioned time by Customize Pet staff.